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Ethiopia Travel Update

Privacy Policy

Privacy Policy

Our complete dedication is towards the privacy and security of our customers We have a dedicated and skilled privacy team that’s committed to protecting all the personal information we collect and help ensure that personal information is handled worldwide properly. Please read the privacy policy on the applicable site.


There are three categories of general information you share with us:

  • • Information you give to us:
  • We ask and collect information that is necessary for the use of our site. The personal information you provide us is used for the adequate performance of the contract between you and our company and to allow us with our legal obligations to comply. Without it, we may not be able to provide you with all the requested services like;

  • • Account information we required such as your first name, last name, e-mail address and date of birth whenever you sign up for an account on our site.
  • • Profile information we ask you to provide additional information which includes your phone number, your address or a profile picture.
  • • Payment information to use of certain features of our site like booking etc., we may require your financial information such as bank credit and debit card number in order to process your payment method.
  • • Information that is necessary for the use of payment services:

  • The payment data controller needs to collect information that is necessary for the adequate performance of the contract with you and to comply with applicable law. You will not be able to use payment services without it. When you use a payment service, the data controller required certain financial information such as credit card information or bank account number in order to process payment and comply with applicable law.
  • • Information we automatically collect from your use of the Ethiopian airline and payment services:
  • When you use Ethiopian airline and payment services, we automatically collect personal information about the services you use and use of payment services. This information is necessary for the better performance of the contract between you and us, to enable us to comply with legal obligations and to improve the functionalities of our company and payment services.
  • • Geo-location information when you use certain features of our site, we may collect information about your approximate location as to determine through data such as your IP address or mobile device GPS offered you improved user’s experience.
  • • Usage information we also collect information about your interaction with Ethiopian airline such as pages or contents you view, booking you have made and other actions you made.
  • • Log data and device information it includes all the information about your devices IP address and other information like the pages and contents you have engaged before and after using our site and many other such as hardware and software information, device event information, crash data information etc.
  • • Cookies and similar technologies information we use cookies and other similar technologies when you use our website, our mobile app, or engaged with our online ads and email communications. These types of un-identifiable information other than personal information we collect to better understand website traffic patterns and to optimize our experience.

    We use personal information we collect to provide, understand, improve and develop this platform and also for the following purposes:

    Operate, protect, improve and optimize the experience, such as by performing analytics and conducting research.

    Send you services and support messages, updates, security alerts, and account notification.

    Detect and prevent fraud, spam, abuse, security incidents, and other harmful activities. Provide, personalize, measure, and improve our advertising and marketing.

    Send you promotional messages, marketing, advertising and other information that may be of your interest based on your preferences.


    You may implement any of the rights described in this section and we also may ask you to verify your identity and request before taking further action on your request.

  • • Managing your information:
  • You may manage or access some of your information through your account settings. You can also change your setting by giving or removing permission for the third-party apps like Facebook and Google to access your account by changing account settings.

  • • Rectification of inaccurate or incomplete information:
  • You can ask to accurate or complete any mistake in your provided personal or any other information about you.

  • • Data access and portability:
  • In some cases, applicable law may ask you to request copies of your personal information held by us. You may also be entitled you to request the copies of your personal information that you have provided us in a structured, commonly used, and machine-readable format and request us to transmit this information to another service provider.


    Ethiopian airline continuously implementing and updating administrative, technical and physical security measures to help your personal information is protected from any loss, unauthorized access, destruction or alteration. Some of the safeguards we use to protect your information are firewalls or data encryption, and information access control.


    Ethiopian airline reserved the right to modify this privacy policy at any time in accordance with this provision. If we make changes to this privacy policy then we will post the revised privacy policy on the site and the last updated date at the top of the privacy policy. We will provide you with notice of modification by the email at least 30 days prior to the date they become effective.


    If you have any question or complain about this privacy policy of Ethiopian airline or information handling practice, you may contact us on our email address given in the relevant section or you can also call us at the given phone numbers. Please read the privacy policy on the applicable site.