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ABOUT US

Welcome To Ethiopian Airlines: Ethiopian Airlines (Ethiopian) is the flag carrier of Ethiopia. During the past sixty five plus years, Ethiopian has become one of the continents leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for almost all the years of its existence.Operating at the forefront of technology, the airline has also become one of Ethiopias major industries and a veritable institution in Africa. It commands a lions share of the pan African network including the daily and double daily east west flight across the continent. Ethiopian currently serves 80 international destinations operating the newest and youngest fleets.

How Do We Book The Flights?

After reservation we reconfirm the details as an invoice confirmation which takes only 6 hours or less after receiving the confirmation from the client. The tickets are issued within 48 hours after receiving the full payment, these are electronic and will be sent to your e-mail before 7 days of you departure. If your travel is within 7 days your ticket will be sent to you within 24 hours after receiving the full payment.

Electronic Tickets:

An e-ticket is an electronic ticket. It contains all the information shown on a paper ticket, but is stored as an electronic record in the airline's computer system. When the e-ticket has been issued, the passenger simply needs to print out their receipt / itinerary showing the booking reference. The passenger then presents the e-ticket and required information to the departure check-in desk.

Our Vision:

To become the most competitive and leading aviation group in Africa by providing safe, market driven and customer focused passenger and cargo transport, aviation training, flight catering, MRO and ground services by 2025.

Our Mission:

  1. To become the leading Aviation group in Africa by providing safe and reliable passenger and cargo air transport, Aviation Training, Flight Catering, MRO and Ground Services whose quality and price value proposition is always better than its competitors.

  2. To ensure being an airline of choice to its customers, employer of choice to its employees and an investment of choice to its Owner.

Our Values:

  1. As an airline, safety is our first priority.

  2. Ethiopian is a high performance and learning organization with continuous improvements, innovation and knowledge-sharing. We accept change for the growth opportunity it brings and always seek for and apply the best ideas regardless of their source.

  3. We recognize and reward employees for their performance and demonstrate integrity, respect to others, candor and team work.

  4. Act in an open fashion and be result oriented, creative and innovative.

  5. Adopt Zero tolerance to indifference, inefficiency and bureaucracy.

  6. Encourage 360 free flow and sharing of information.

  7. Treat our customers the same way we would like to be treated and always look for ways to make it easier for customers to do business with us.

  8. We are an equal opportunity employer.

Corporate Social Responsibility:

Ethiopian Partnering with the Children's Heart Fund of Ethiopia to Provide Medical Care Addis Ababa, Ethiopia - 24 October, 2013. Ethiopian is a corporate citizen engaged in non-profit activities that support the community at large. One such example is the longstanding partnership between Ethiopian and the Children's Heart Fund of Ethiopia. For more than 7 years. Ethiopian has been partnering with The Children's Heart Fund of Ethiopia, which provides life saving operation for children with heart disease thanks to medical professionals, who volunteer their time and expertise to perform cardiac surgery. Prior to the launch of the cardiac center at the Black Lion Hospital in Addis Ababa, in February 2009, hundreds of children had to travel abroad to receive medical treatment for their heart condition. At that time, Ethiopian had stretched its helping hands by providing free air transportation to the children to travel to the USA, Tel Aviv, Delhi, and Bangkok, so that they can undergo heart surgeries. After the establishment of the cardiac center, Ethiopian has continued its support by offering free air transportation, to the volunteer medical professionals, who come from different parts of the world to perform heart surgery. Ethiopian also supports the cardiac center by availing free shipment of medical equipment and life support systems, which build the cardiac center. In total, Ethiopian provided support that enabled to give medical care to more than 1500 children.